Company Details
Fast Freight Forward Limited
Company No: 12074421
Registered Office: Marbridge House, Unit 8–9, Harlow, Essex, CM19 5BJ, United Kingdom
Website: www.fastfreightforward.co.uk
Email: accounts@fastfreightforward.co.uk
Telephone: 01279 354 606
Statement of Status
Fast Freight Forward Limited ("Fast Freight Forward", "FFF", "the Company", or "the Carrier") operates as a contract carrier, logistics provider, freight forwarder, warehouse operator, fulfilment provider, customs intermediary, and transport service provider.
Fast Freight Forward is not a common carrier and does not undertake to collect, transport, store, handle, warehouse, fulfil, clear through customs, or otherwise deal with any Goods except upon the terms and conditions contained within this document.
These Terms and Conditions shall govern and form part of every quotation, booking, instruction, shipment, storage arrangement, fulfilment service, customs activity, transport movement, and other Service provided by Fast Freight Forward unless otherwise agreed in writing by a Director of the Company.
Fast Freight Forward reserves the right, acting reasonably and in accordance with applicable law, to refuse, reject, suspend, postpone, cancel, terminate, or decline any booking, account application, shipment, Consignment, instruction, or Service request.
No acceptance of Goods, booking, instruction, shipment, account application, or Service on any occasion shall create any obligation on Fast Freight Forward to accept similar Goods or provide similar Services in the future.
Any quotation, estimate, rate, transit indication, service description, or operational proposal issued by Fast Freight Forward is provided for information purposes only and does not constitute a binding offer unless expressly confirmed by Fast Freight Forward.
By requesting, arranging, booking, instructing, accepting, paying for, or otherwise using any Service provided by Fast Freight Forward, the Customer acknowledges that it has read, understood, and agreed to be bound by these Terms and Conditions.
These Terms and Conditions apply solely to business customers acting in the course of trade, business or profession. Nothing in these Terms and Conditions shall exclude, restrict, or limit any liability which cannot lawfully be excluded or restricted under the laws of England and Wales.
Effective Date: 17/06/2026
Version No: 4
PART A – General Provisions
1. Definitions and Interpretation
1.1 Definitions
In these terms and conditions, unless the context otherwise requires:
"applicable law" means all applicable laws, regulations, statutory instruments, conventions, industry codes, regulatory requirements, and governmental obligations applicable to the services.
"carrier" means Fast Freight Forward Limited, its directors, officers, employees, franchisees, subcontractors, agents, owner-drivers, representatives, successors, and permitted assigns.
"consignee" means the person, company, organisation, or entity nominated to receive the goods.
"consignment" means any goods, parcels, pallets, packages, freight, equipment, materials, products, documents, or other items entrusted to Fast Freight Forward for collection, transportation, storage, warehousing, fulfilment, handling, customs clearance, or delivery.
"contract" means any agreement between Fast Freight Forward and the customer for the provision of services and incorporates these terms and conditions.
"customer" means any person, company, partnership, public body, charity, organisation, or other entity requesting, arranging, booking, instructing, paying for, or benefiting from the services.
"dangerous goods" means any goods classified as dangerous, hazardous, flammable, explosive, toxic, corrosive, radioactive, environmentally hazardous, infectious, controlled, restricted, or otherwise regulated under applicable law.
"delivery address" means the location specified by the customer for delivery of the consignment.
"force majeure event" means any event or circumstance beyond the reasonable control of Fast Freight Forward including, without limitation, acts of god, severe weather, flood, fire, storm, epidemic, pandemic, war, terrorism, civil unrest, labour disputes, fuel shortages, cyber-attacks, utility failures, customs delays, government restrictions, road closures, accidents, port congestion, or any similar event.
"goods" means all property, products, materials, freight, cargo, packages, documents, or items comprising a consignment.
"services" means all transport, haulage, courier, same-day delivery, freight forwarding, customs clearance, storage, warehousing, fulfilment, logistics, distribution, technology platform, and related services supplied by Fast Freight Forward.
"working day" means any day other than a Saturday, Sunday, or public holiday in England and Wales.
1.2 Interpretation
Unless the context otherwise requires:
A) words importing the singular include the plural and vice versa;
B) references to persons include individuals, partnerships, companies, corporations, public
authorities, and other legal entities;
C) references to legislation include any amendment, replacement, extension, re-enactment, or
successor legislation;
D) headings are for convenience only and shall not affect interpretation;
E) references to writing or written communication include email, customer portals, electronic
signatures, electronic data interchange (edi), application-based communications, and other durable electronic methods capable of reproduction and storage.
2. Application of Terms
2.1 Incorporation
These terms and conditions shall apply to and form part of every quotation, booking, collection, delivery, storage arrangement, transport movement, freight forwarding instruction, warehousing service, customs instruction, fulfilment service, and any other services provided by Fast Freight Forward.
2.2 Acceptance
By requesting, booking, arranging, accepting, paying for, or otherwise using any services, the customer acknowledges and agrees to be bound by these terms and conditions.
2.4 Customer Terms Excluded
These terms and conditions shall prevail over and exclude any terms and conditions submitted, referred to, or relied upon by the customer unless expressly accepted in writing by a director of Fast Freight Forward.
2.5 Industry Conditions
Where applicable, services may additionally be subject to mandatory provisions contained within applicable conventions, statutes, regulatory requirements, road haulage association (RHA) conditions of carriage, trading conditions, carrier conditions, customs regulations, or other industry conditions incorporated into the contract. Where any conflict arises, these terms and conditions shall prevail except where applicable law requires otherwise.
3. Formation of Contract
3.1 Contract Formation
A contract shall come into existence upon the earliest of:
A) written acceptance of a quotation;
B) confirmation of a booking;
C) dispatch of a vehicle;
D) commencement of services;
E) collection of goods; or
F) any instruction from the customer authorising Fast Freight Forward to proceed.
3.2 Authority
The customer warrants that it is either:
A) the owner of the goods; or
B) duly authorised by the owner of the goods
To enter into the contract and to accept these terms and conditions.
3.3 Customer Responsibility
The customer shall remain fully liable for all obligations arising under the contract regardless of whether instructions are provided directly or through an agent, intermediary, employee, representative, supplier, consignor, consignee, or third party.
3.4 No Obligation to Accept Future Work
Acceptance of any booking or provision of any previous services shall not oblige Fast Freight Forward to accept future bookings or provide future services.
4. Quotations
4.1 Quotations
All quotations are provided subject to availability of vehicles, drivers, subcontractors, routes, storage capacity, warehouse space, customs arrangements, and operational resources.
4.2 Validity
Unless otherwise stated in writing, quotations shall remain valid for seven (7) calendar days from the date of issue.
4.3 Reliance on Customer Information
Quotations are based upon information supplied by the customer. Fast Freight Forward shall be entitled to rely upon such information without verification.
4.4 Reassessment of Charges
Fast Freight Forward reserves the right to revise, amend, or reissue any quotation where:
A) weights, dimensions, quantities, or values differ from those declared;
B) inaccurate or incomplete information has been supplied;
C) operational requirements differ from those originally advised;
D) additional services become necessary; or
E) pricing, clerical, administrative, software-generated, or typographical errors are identified.
4.5 No Binding Obligation
A quotation does not constitute a binding offer and shall not create any contractual obligation until accepted by Fast Freight Forward in accordance with clause 3.
5. Right to Refuse Services
5.1 General Right
Fast Freight Forward is not a common carrier and reserves the right acting reasonably and in accordance with applicable law to refuse, reject, suspend, postpone, cancel, terminate, or decline any booking, consignment, account, instruction, or service without liability.
5.2 Circumstances
Without limitation, Fast Freight Forward may refuse or terminate services where:
A) payment is overdue;
B) credit facilities have been withdrawn;
C) the goods are prohibited, restricted, dangerous, unlawful, unsuitable, or inadequately
packaged;
D) health and safety concerns arise;
E) sanctions, regulatory, customs, or compliance concerns exist;
F) fraud or unlawful activity is suspected;
G) insufficient information has been supplied;
H) operational circumstances make performance impractical, unsafe, uneconomical, or
impossible; or
I) the customer breaches any provision of these terms and conditions.
5.3 Compliance Checks
Fast Freight Forward reserves the right to conduct identity verification, sanctions screening, anti-money laundering checks, fraud prevention checks, and regulatory compliance investigations and may suspend or refuse services pending satisfactory completion of such checks.
5.4 No Waiver
Any decision by Fast Freight Forward to accept goods or provide services on one occasion shall not create any obligation to accept similar goods or provide similar services in the future.
PART B – Customer Obligations
6. Customer Warranties
6.1 Legal Status of Goods
The customer warrants that all goods tendered to Fast Freight Forward:
A) may lawfully be transported, stored, handled, imported, exported, distributed, or otherwise
dealt with;
B) do not infringe any intellectual property rights;
C) do not breach any sanctions, trade restrictions, embargoes, or export control regulations;
D) comply with all applicable laws.
6.2 Regulatory Compliance
The customer shall obtain and maintain all licences, permits, approvals, registrations, declarations, certificates, consents, and authorisations required in connection with the goods.
6.3 Customer Responsibility
The customer shall be responsible for all consequences arising from:
A) inaccurate instructions;
B) non-compliance with applicable laws;
C) regulatory breaches;
D) customs irregularities;
E) omissions relating to the goods.
7. Consignment Information
7.1 Information Requirements
Prior to collection, storage, transportation, fulfilment, customs clearance, or any related service, the customer shall provide all information reasonably required by Fast Freight Forward.
7.2 Required Information
Where applicable, such information shall include:
A) collection details;
B) delivery details;
C) consignee information;
D) description of goods;
E) quantity;
F) dimensions;
G) gross weight;
H) customs information;
I) commodity codes;
J) import or export requirements;
K) any special handling requirements.
7.3 Accuracy of Information
The customer warrants that all information supplied is complete, accurate, and up to date.
7.4 Verification
Fast Freight Forward shall have no obligation to verify the accuracy, completeness, classification, value, weight, dimensions, customs status, or legal compliance of information supplied by the customer.
7.5 Liability for Incorrect Information
The customer shall be liable for all losses, costs, duties, taxes, penalties, delays, storage charges, re-delivery charges, customs liabilities, and expenses arising from inaccurate, incomplete, misleading, or late information.
8. Packaging and Product Compliance
8.1 Packaging
The customer shall ensure that all goods are properly packaged, protected, secured, and labelled to withstand normal transport, handling, storage, and delivery conditions.
8.2 Product Compliance
The customer warrants that all goods comply with:
A) product safety legislation;
B) consumer protection legislation;
C) environmental legislation;
D) import and export requirements;
E) all applicable laws.
8.3 Suitability for Handling
The customer warrants that the goods are suitable for collection, transportation, storage, warehousing, fulfilment, handling, and delivery.
8.4 Exclusion of Liability
Fast Freight Forward shall not be liable for any loss, damage, deterioration, contamination, leakage, spoilage, breakage, delay, or expense arising from:
A) inadequate packaging;
B) defective goods;
C) inherent vice;
D) insufficient protection;
E) inadequate labelling.
9. Dangerous Goods
9.1 Disclosure
The customer shall notify Fast Freight Forward in writing before collection if any consignment contains dangerous goods.
9.2 Customer Obligations
The customer shall be solely responsible for the classification, packaging, marking, labelling, documentation, declaration, and legal compliance of dangerous goods.
9.3 Regulatory Compliance
Dangerous goods shall comply with all applicable transport, environmental, customs, health and safety, and regulatory requirements.
9.4 Undeclared Dangerous Goods
Where dangerous goods have not been properly declared, Fast Freight Forward may take any action reasonably considered necessary to protect persons, property, vehicles, premises, or the environment, including storage, return, disposal, destruction, or notification to relevant authorities.
9.5 Dangerous Goods Indemnity
The customer shall indemnify Fast Freight Forward against all claims, liabilities, losses, penalties, environmental damage, costs, expenses, and legal fees arising from dangerous goods.
10. Restricted and Prohibited Goods
10.1 Restricted Goods
Goods subject to licensing requirements, sanctions controls, regulatory restrictions, security controls, or special handling requirements shall only be accepted where expressly approved by Fast Freight Forward.
10.2 High-risk and Prohibited Goods
Unless expressly agreed otherwise in writing, Fast Freight Forward shall not be required to transport, store, or handle:
A) cash;
B) currency;
C) bullion;
D) precious metals;
E) precious stones;
F) jewellery;
G) negotiable instruments;
H) passports;
I) identity documents;
J) firearms;
K) ammunition;
L) explosives;
M) controlled drugs;
N) tobacco products;
O) alcohol products;
P) artworks;
Q) antiques;
R) collectibles;
S) hazardous waste;
T) illegal goods;
U) counterfeit goods;
V) any item prohibited by applicable law.
10.3 Inspection Rights
Fast Freight Forward reserves the right to inspect, scan, open, examine, photograph, weigh, measure, or otherwise inspect any consignment where reasonably required for operational, security, customs, legal, safety, fraud prevention, or regulatory purposes.
11. Special Handling Requirements
11.1 Notification
The customer shall notify Fast Freight Forward in writing before collection where goods require special handling, transportation, storage, environmental controls, security arrangements, customs procedures, or regulatory measures.
11.2 Special Categories
Without limitation, notification shall be provided for:
A) fragile goods;
B) temperature-sensitive goods;
C) perishable goods;
D) high-value goods;
E) hazardous goods;
F) oversized goods;
G) unusually heavy goods;
H) regulated goods;
I) security-sensitive goods;
J) goods requiring specialist equipment or handling procedures.
11.3 Additional Charges
Additional charges may apply where specialist handling, specialist vehicles, enhanced security, environmental controls, additional labour, specialist equipment, or non-standard operational procedures are required.
11.4 Customer Liability
The customer shall be responsible for all losses, delays, costs, liabilities, or expenses arising from any failure to disclose special handling requirements.
12. Customer Co-operation and Instructions
12.1 Duty to Co-operate
The Customer shall provide all reasonable co-operation, assistance, information, documentation, access, facilities, personnel, and instructions required to enable Fast Freight Forward to perform the Services efficiently and in compliance with Applicable Law.
12.2 Operational Instructions
Any instructions affecting the collection, transportation, storage, handling, fulfilment, customs clearance, routing, delivery, or disposal of Goods shall be provided clearly and in sufficient time to permit implementation.
12.3 Additional Costs
Where the Customer's acts, omissions, delays, changes of instruction, lack of co-operation, or failure to provide required information result in additional operational costs, Fast Freight Forward shall be entitled to recover such costs from the Customer.
12.4 Customer Delays
Fast Freight Forward shall not be liable for any delay, interruption, additional expense, failed collection, failed delivery, storage requirement, regulatory issue, or operational consequence arising from the Customer's failure to provide timely instructions, documentation, approvals, access, or assistance.
12.5 Reliance on Instructions
Fast Freight Forward shall be entitled to act upon instructions reasonably believed to have been given by or on behalf of the Customer and shall not be liable for any consequences arising from reliance upon such instructions unless caused by the wilful misconduct of Fast Freight Forward.
12.6 Continuing Responsibility
The Customer shall remain responsible for the accuracy, completeness, and legal compliance of all instructions and information supplied to Fast Freight Forward throughout the duration of the Services.
12.7 Customer Abuse
Fast Freight Forward reserves the right to suspend or terminate Services where any Customer, Consignor, Consignee or representative engages in abusive, threatening, discriminatory, violent, intimidating or inappropriate conduct towards Fast Freight Forward personnel, subcontractors or representatives.
PART C – Transport and Carriage Services
13. Bookings
13.1 Booking Methods
Bookings may be submitted by telephone, email, customer portal, website, API integration, electronic data interchange (edi), mobile application, or any other method approved by Fast Freight Forward.
13.2 Booking References
Fast Freight Forward may allocate booking references, consignment numbers, tracking numbers, or shipment identifiers for administrative and operational purposes.
13.3 Amendments
Requests to amend collection details, delivery details, quantities, weights, dimensions, routing, timing, or service requirements after acceptance may result in additional charges and revised service arrangements.
13.4 Cancellation
Booking cancellations shall be subject to the cancellation provisions contained elsewhere within these terms and conditions and any applicable service-specific policies.
14. Collection and Delivery
14.1 Collection
Collection shall occur at the location, date, and time agreed between the parties or otherwise determined by operational requirements.
14.2 Delivery
Delivery shall be made to the delivery location specified by the customer or to any alternative location authorised by the customer or consignee.
14.3 Estimated Times
Collection times, delivery times, transit schedules, arrival estimates, and service targets are estimates only unless expressly agreed otherwise in writing.
14.4 Failed Collection
Where a collection cannot be completed due to circumstances attributable to the customer, consignee, consignor, site operator, or third party, Fast Freight Forward may charge for the failed collection and any associated costs incurred.
14.5 Failed Delivery
Where delivery cannot be completed, Fast Freight Forward may:
A) attempt re-delivery;
B) return the goods;
C) place the goods into storage;
D) await further instructions;
E) take any reasonable action necessary to protect the goods.
Any resulting costs shall be payable by the customer.
15. Transit and Custody of Goods
15.1 Commencement of Transit
Transit shall commence when the goods are physically collected or otherwise come into the custody or control of Fast Freight Forward or its appointed subcontractor.
15.2 End of Transit
Transit shall end upon the earliest occurrence of:
A) delivery of the goods;
B) attempted delivery where completion is prevented by circumstances beyond the reasonable
control of Fast Freight Forward;
C) transfer of possession to the customer, consignee, or authorised recipient;
D) placement of the goods into storage following a failed delivery;
E) lawful disposal of the goods.
15.3 Routing
Fast Freight Forward may determine the route, method of transport, sequence of deliveries, transfer points, consolidation points, and operational arrangements used in performing the services.
15.4 Consolidation
Consignments may be consolidated with other shipments and may be transferred between vehicles, depots, terminals, hubs, warehouses, or partner facilities where operationally necessary.
16. Proof of Delivery
16.1 Delivery Confirmation
Delivery may be evidenced by any of the followings:
A) handwritten signatures;
B) electronic signatures;
C) barcode scans;
D) gps records;
E) timestamped records;
F) photographs;
G) customer acknowledgements;
H) electronic tracking records;
I) driver records;
J) CCTV footage.
16.2 Conclusive Evidence
Such records shall constitute prima facie evidence that delivery has been completed unless proven otherwise.
16.3 Safe Place Deliveries
Where authorised by the customer or consignee, goods may be left in a safe place, reception area, goods-in department, security office, neighbour's premises, loading bay, or similar location.
16.4 Absence of Signature
The absence of a signature shall not by itself constitute evidence of non-delivery.
17. Loading and Unloading
17.1 Responsibility
Unless otherwise agreed in writing, loading and unloading shall be the responsibility of the customer and/or consignee.
17.2 Driver Assistance
Any assistance provided by a driver during loading, unloading, positioning, carrying, moving, securing, or handling of goods shall be provided at the customer's risk.
17.3 Load Security
The customer shall ensure that goods are properly loaded and secured before transport commences.
17.4 Refusal
Drivers may refuse to load, unload, or move goods where they reasonably believe that doing so would be unsafe or unlawful.
18. Access and Site Conditions
18.1 Access
The customer shall ensure that collection and delivery locations provide safe and suitable access for vehicles, drivers, equipment, and operations.
18.2 Unsafe Conditions
Fast Freight Forward may suspend, delay, or refuse collection or delivery where access conditions are considered unsafe.
18.3 Private Property
Vehicles entering private property at the customer's request shall do so at the customer's risk.
18.4 Site Delays
Any delay caused by site restrictions, security procedures, queues, congestion, lack of personnel, or operational restrictions may result in additional charges.
18.5 Health & Safety
Fast Freight Forward may refuse, suspend, delay or terminate any collection, delivery or Service where it reasonably considers that continuing would create a risk to health, safety, security, property or the environment.
19. Waiting Time, Detention and Demurrage
19.1 Waiting Time
Waiting time shall accrue following arrival at the collection or delivery location after any free waiting period specified by Fast Freight Forward.
19.2 Detention
Charges may be applied where vehicles, drivers, trailers, containers, equipment, or transport units are delayed beyond the period reasonably anticipated for completion of the services.
19.3 Demurrage
The customer shall be liable for demurrage, detention, stand-by, storage, and related charges arising from delays associated with the goods or the customer's instructions.
19.4 Continuing Liability
Payment of waiting time, detention, or demurrage charges shall not prejudice any other rights or remedies available to Fast Freight Forward.
PART D – Freight Forwarding, Customs
AND INTERNATIONAL SERVICES
20. Multi-modal Transport
20.1 Multi-modal Services
Where goods are transported by a combination of road, sea, air, rail, inland waterway, ferry, postal, courier, or other transport services, Fast Freight Forward may arrange such transportation through one or more service providers.
20.2 Operational Flexibility
Fast Freight Forward may select carriers, routes, ports, terminals, airports, consolidation facilities, and transport methods as it considers appropriate.
21. Freight Forwarding Services
21.1 Capacity
In providing freight forwarding services, Fast Freight Forward may act as principal, intermediary, coordinator, booking agent, logistics provider, or forwarding agent depending upon the nature of the service.
21.2 Third-party Providers
Fast Freight Forward may engage shipping lines, airlines, road carriers, rail operators, customs brokers, warehouse operators, fulfilment providers, technology providers, and other service providers.
21.3 Operational Decisions
Fast Freight Forward may make operational decisions reasonably required to facilitate movement, customs clearance, storage, consolidation, routing, handling, or delivery of goods.
22. Customs Representation
22.1 Customs Activities
Fast Freight Forward may prepare, submit, transmit, or arrange customs declarations, customs entries, transit documents, bonded procedures, import documentation, export documentation, and related customs formalities.
22.2 Customer Cooperation
The customer shall provide all information and documentation reasonably required for customs purposes.
22.3 Customs Delays
Fast Freight Forward shall not be responsible for delays, inspections, examinations, holds, seizures, assessments, penalties, investigations, or actions undertaken by customs authorities or governmental agencies.
23. International Conventions
23.1 Application
International transportation may be subject to applicable international conventions, treaties, regulations, statutory provisions, customs requirements, and mandatory legal regimes.
23.2 Mandatory Limits
Where an international convention or mandatory legal regime applies, any rights, obligations, exclusions, limitations, or liability caps imposed by that regime shall apply to the extent required by law.
24. RHA Conditions of Carriage
24.1 Incorporation
Where expressly incorporated into the contract, domestic road transport services may additionally be subject to the road haulage association conditions of carriage in force at the relevant time.
24.2 Priority
In the event of inconsistency, these terms and conditions shall prevail except where applicable law requires otherwise.
25. ISO 9001 Certification
Fast Freight Forward maintains an ISO 9001 certified Quality Management System. Such certification relates to the Company's management systems and operational processes and shall not be construed as creating any warranty, guarantee, service level commitment, or contractual obligation beyond those expressly set out in these Terms and Conditions.
PART E – Warehousing, Storage and Fulfilment
26. Warehousing Services
26.1 Services
Warehousing services may include storage, cross-docking, consolidation, inventory holding, pallet storage, container storage, order preparation, stock handling, and associated logistics services.
26.2 Storage Locations
Goods may be stored at facilities operated by Fast Freight Forward or at facilities operated by subcontractors, partners, franchisees, or service providers.
26.3 Movement of Goods
Fast Freight Forward may move goods between warehouses, depots, fulfilment centres, storage locations, and operational facilities where reasonably necessary.
27. Inventory control
27.1 Customer Instructions
Inventory management shall be performed in accordance with written instructions supplied by the customer.
27.2 Stock Accuracy
Inventory records maintained by Fast Freight Forward shall be based upon information available at the time of recording.
27.3 Stock Reconciliation
Any discrepancies identified by the customer shall be reported promptly upon discovery.
28. Fulfilment Services
28.1 Fulfilment Activities
Fulfilment services may include picking, packing, labelling, dispatch, returns processing, order handling, marketplace fulfilment, and e-commerce support services.
28.2 Reliance on Customer Information
Fast Freight Forward may rely upon stock information, product information, sku data, and fulfilment instructions supplied by the customer.
28.3 Returns
Returned goods may be processed in accordance with operational procedures applicable at the relevant time.
29. Storage Charges
29.1 Accrual
Storage charges shall accrue from the date on which goods are accepted into storage or when storage becomes necessary.
29.2 Additional Charges
Additional charges may apply for:
A) handling;
B) palletisation;
C) reworking;
D) stock counts;
E) inspections;
F) security requirements;
G) disposal activities;
H) specialist storage requirements.
29.3 Continuing Charges
Storage charges shall continue to accrue until goods are removed or otherwise lawfully disposed of.
30. Abandoned Goods
30.1 Uncollected Goods
Where goods remain uncollected or where the customer fails to provide reasonable instructions, Fast Freight Forward may issue notice requiring collection or instructions.
30.2 Failure to Respond
If the customer fails to respond within the period specified in the notice, Fast Freight Forward may exercise any applicable rights of storage, retention, disposal, sale, destruction, recycling, or abandonment.
30.3 Disposal Costs
All costs associated with storage, handling, removal, sale, destruction, disposal, or abandonment shall be payable by the customer.
30.4 Sale Proceeds
Any proceeds arising from the sale of goods may be applied towards outstanding sums owed to Fast Freight Forward, with any remaining balance payable to the customer upon written request.
PART F – Charges and Payment
31. Charges
31.1 Contract Charges
The customer shall pay all charges agreed between the parties for the services provided.
31.2 VAT
All charges are exclusive of value added tax (vat) and any other applicable taxes unless expressly stated otherwise. Fast Freight Forward, takes upfront charges for any job without VAT, will be followed by an VAT only invoice along with any there any additional charges related to the job.
31.3 Third-party Charges
The customer shall reimburse Fast Freight Forward for any duties, taxes, levies, governmental charges, regulatory fees, or third-party costs paid on the customer's behalf.
32. Additional Charges
32.1 Additional Services
Fast Freight Forward may apply additional charges where services are performed outside the scope originally quoted or instructed.
32.2 Recoverable Costs
Additional charges may include costs arising from:
A) regulatory requirements;
B) customs interventions;
C) inspections or examinations;
D) security requirements;
E) specialist handling arrangements;
F) changes requested by the customer after booking acceptance;
G) emergency operational requirements.
32.3 Reasonable Costs
The customer shall reimburse all reasonable costs incurred by Fast Freight Forward in performing services requested by or on behalf of the customer.
33. Invoicing
33.1 Invoice Issue
Fast Freight Forward may issue invoices electronically or in any other format it considers appropriate.
33.2 Invoice Accuracy
Invoices shall be deemed accepted unless disputed in writing within fourteen (14) calendar days of the invoice date.
33.3 Supporting Documents
Fast Freight Forward shall provide reasonable supporting documentation where available and reasonably requested.
34. Payment Terms
34.1 Payment Due Date
Unless otherwise agreed in writing, invoices shall be payable within thirty (30) days from the end of the month in which the invoice is issued.
34.2 Time of Payment
Time for payment shall be of the essence.
34.3 No Set-off
All sums due shall be paid in full without deduction, withholding, counterclaim, set-off, abatement, or deferment.
34.4 Method of Payment
Payment shall be made in cleared funds using a payment method approved by Fast Freight Forward.
35. Interest and Debt Recovery
35.1 Interest
Fast Freight Forward may charge interest on overdue sums at:
A) 8% above the bank of England base rate; or
B) the maximum amount recoverable under the late payment of commercial debts (interest) act
1998, Whichever is applicable.
35.2 Administrative cost
Where any invoice remains unpaid for fourteen (14) calendar days after its due date, Fast Freight Forward may charge a reasonable administrative fee of up to £50 per overdue invoice to cover the costs of credit control, payment collection, account administration, correspondence, and recovery activities.
35.3 Recovery Costs
The customer shall indemnify Fast Freight Forward for all reasonable costs incurred in recovering overdue sums including:
A) debt recovery charges;
B) legal costs;
C) court fees;
D) enforcement costs;
E) tracing costs;
F) collection agency fees;
35.3 Continuing Liability
Interest shall accrue daily until payment is received in full.
36. Insolvency
36.1 Immediate Payment
All outstanding amounts shall become immediately due and payable if the customer:
A) enters liquidation;
B) enters administration;
C) enters bankruptcy;
D) enters a voluntary arrangement;
E) has a receiver or administrator appointed;
F) ceases or threatens to cease trading.
36.2 Security
Fast Freight Forward may require advance payment, security, guarantees, or alternative payment arrangements where it reasonably believes there is a risk of non-payment.
37. Pricing Errors and Adjustments
37.1 Correction of Errors
Fast Freight Forward reserves the right to correct any clerical, typographical, administrative, system-generated, pricing, invoicing, or calculation error.
37.2 Revised Charges
Charges may be adjusted where:
A) information supplied by the customer proves inaccurate;
B) operational requirements materially differ from those originally instructed;
C) additional services become necessary;
D) an obvious pricing error has occurred.
37.3 Continuing Liability
The customer shall remain liable for corrected charges following notification by Fast Freight Forward.
PART G – Liability, Insurance and Claims
38. Basis of Liability
38.1 Standard of Care
Fast Freight Forward shall exercise reasonable care, skill, diligence, and judgment in performing the services.
38.2 Liability Basis
Subject to these terms and conditions and any applicable mandatory law, Fast Freight Forward shall only be liable for direct physical loss of or direct physical damage to goods where such loss or damage is proven to have been caused solely by the negligence of Fast Freight Forward.
38.3 Burden of Proof
The burden of proving loss, damage, causation, and negligence shall rest upon the customer.
39. Excluded Liability
39.1 Indirect Loss
To the fullest extent permitted by law, Fast Freight Forward shall not be liable for:
A) indirect loss;
B) consequential loss;
C) loss of profit;
D) loss of revenue;
E) loss of business;
F) loss of contracts;
G) loss of opportunity;
H) loss of goodwill;
I) reputational damage;
J) business interruption;
K) loss of anticipated savings;
L) special damages.
39.2 Delay
Fast Freight Forward shall not be liable for losses arising solely from delay unless liability cannot legally be excluded.
39.3 Data and Information
Fast Freight Forward shall not be liable for loss, corruption, disclosure, compromise, or misuse of data, electronic records, software, passwords, intellectual property, or confidential information contained within any consignment.
40. High Value Goods
40.1 Declaration Requirement
Where goods possess unusual value, rarity, collectable value, sentimental value, or exceptional commercial value, the customer shall declare such value before collection.
40.2 Special Arrangements
Any increased liability shall apply only where expressly agreed in writing by Fast Freight Forward.
40.3 Undeclared Value
Where no declaration is made, the goods shall be carried subject to the liability limitations contained within these terms and conditions.
41. Limitation of Liability
41.1 Maximum Liability
Subject to mandatory law, Fast Freight Forward's liability for physical loss of or damage to goods shall not exceed the lowest of:
A) the repair cost;
B) the replacement cost;
C) the invoice value of the affected goods; or
D) £1,300 per tonne of the gross weight of the goods lost or damaged.
41.2 Partial Loss
Where only part of a consignment is affected, liability shall be calculated solely by reference to the affected goods.
42. Customer Insurance
42.1 Customer Responsibility
Unless expressly agreed in writing, Fast Freight Forward does not insure goods on behalf of the customer.
42.2 Insurance Requirement
The customer shall be responsible for arranging adequate insurance cover for the full value of the goods and any associated commercial risk.
42.3 No Customer Insurance
Any insurance maintained by Fast Freight Forward shall be maintained solely for the protection of Fast Freight Forward and shall not constitute insurance of the customer's goods.
42.4 Enhanced Liability
The customer may request enhanced liability protection prior to commencement of the services, subject to:
A) declaration of value;
B) written agreement;
C) payment of any additional charge.
43. Claims Procedure
43.1 Notification
Any claim for loss, damage, shortage, mis-delivery, or non-delivery shall be notified in writing to Fast Freight Forward.
43.2 Supporting Evidence
Fast Freight Forward may require:
A) proof of ownership;
B) proof of value;
C) invoices;
D) photographs;
E) repair estimates;
F) serial numbers;
G) inspection reports;
H) any other evidence reasonably required.
43.3 Preservation
The customer shall preserve all relevant goods, packaging, labels, and evidence pending investigation.
43.4 Investigation
Fast Freight Forward may investigate any claim and may inspect goods, premises, records, photographs, tracking data, CCTV footage, and supporting documentation.
43.5 Fraudulent Claims
Any fraudulent, exaggerated or misleading claim may be rejected in full and the Customer shall indemnify Fast Freight Forward for all reasonable costs incurred investigating such claim.
44. Time Limits
44.1 Initial Notification
Written notification of any claim must be received within seven (7) calendar days of:
A) delivery; or
B) the expected delivery date in the case of non-delivery.
44.2 Full Claim Submission
All supporting documentation shall be provided within fourteen (14) calendar days of the initial notification.
44.3 Time Bar
No legal proceedings shall be commenced against Fast Freight Forward more than twelve (12) months after the date on which the cause of action arose.
44.4 Waiver
Failure to comply with this clause 44 shall result in the claim being deemed waived and absolutely barred to the fullest extent permitted by law.
PART H – Lien, Disposal and Recovery
45. General and Particular Lien
45.1 Lien Rights
Fast Freight Forward shall have a general and particular lien over any goods, documents, packaging, pallets, containers, inventory, equipment, transport units, or other property in its possession, custody, or control.
45.2 Secured Liabilities
The lien shall secure payment of:
A) current debts;
B) future debts;
C) contingent liabilities;
D) interest;
E) legal costs;
F) administrative costs;
G) indemnity obligations;
H) any other sums due to Fast Freight Forward.
45.3 Third-party Holdings
For the purposes of exercising lien rights, goods held by subcontractors, warehouse operators, fulfilment providers, franchisees, agents, or partner carriers shall be deemed to remain within the possession or control of Fast Freight Forward.
45.4 Retention of Goods
Fast Freight Forward may retain possession of goods until all secured liabilities have been satisfied in full.
46. Sale and Disposal Rights
46.1 Enforcement of Lien
Where any amount remains unpaid after reasonable notice, Fast Freight Forward may enforce its lien rights.
46.2 Method of Disposal
Fast Freight Forward may sell, auction, recycle, destroy, abandon, return, or otherwise dispose of goods using any commercially reasonable method.
46.3 Notice
Where reasonably practicable, Fast Freight Forward shall provide notice before exercising disposal rights.
46.4 Perishable Goods
Perishable, hazardous, deteriorating, or time-sensitive goods may be disposed of immediately where reasonably necessary to protect persons, property, operations, or the environment.
46.5 Application of Proceeds
Any proceeds arising from disposal shall be applied in the following order:
A) disposal costs;
B) storage costs;
C) legal costs;
D) interest;
E) outstanding charges owed to Fast Freight Forward.
Any remaining balance shall be retained for the customer and paid upon written request, subject to verification of entitlement.
47. Recovery of costs
47.1 Enforcement Costs
The customer shall reimburse Fast Freight Forward for all reasonable costs incurred in enforcing its contractual or legal rights.
47.2 Recoverable Expenses
Recoverable costs may include:
A) legal fees;
B) debt recovery fees;
C) tracing fees;
D) court fees;
E) enforcement agent fees;
F) storage costs;
G) disposal costs;
H) investigation costs.
47.3 Continuing Rights
The rights contained within this part h shall be cumulative and shall not limit any other legal remedy available to Fast Freight Forward.
PART I – Compliance and Regulatory Matters
48. Fraud and Illegal Activity
48.1 Fraud Prevention
Fast Freight Forward reserves the right to investigate any transaction, instruction, booking, shipment, payment, or activity which it reasonably suspects may involve fraud, deception, criminal conduct, or unlawful activity.
48.2 Service Suspension
Where concerns arise regarding suspected fraud or unlawful conduct, Fast Freight Forward may suspend services pending further review.
48.3 Regulatory Cooperation
Fast Freight Forward may cooperate with law enforcement agencies, regulators, governmental authorities, customs authorities, financial institutions, insurers, or other authorised bodies where required or considered appropriate.
49. Sanctions Compliance
49.1 Compliance Requirement
The customer shall comply with all applicable sanctions, trade restrictions, export controls, embargoes, and prohibited trade regulations.
49.2 Screening Rights
Fast Freight Forward may conduct sanctions screening and compliance checks in relation to:
A) customers;
B) consignees;
C) beneficial owners;
D) counterparties;
E) shipments;
F) destinations.
49.3 Restricted Transactions
Fast Freight Forward may refuse, suspend, delay, inspect, or terminate any service where sanctions concerns arise.
50. Anti-bribery and Anti-corruption
50.1 Compliance
Each party shall comply with:
A) the bribery act 2010;
B) the criminal finances act 2017;
C) all applicable anti-corruption legislation.
50.2 Prohibited Conduct
Neither party shall offer, request, accept, authorise, or provide any bribe, improper payment, inducement, facilitation payment, kickback, or unlawful advantage.
50.3 Breach
Any actual or suspected breach may result in immediate suspension or termination of services.
51. Anti-money Laundering
51.1 Compliance Measures
Fast Freight Forward may implement anti-money laundering procedures and customer due diligence measures.
51.2 Verification
The customer shall provide such information and documentation as may reasonably be requested for compliance purposes.
51.3 Refusal Rights
Fast Freight Forward may refuse to accept payments, instructions, transactions, or business relationships where anti-money laundering concerns arise.
52. Modern Slavery
52.1 Compliance
The customer shall comply with all applicable legislation relating to modern slavery, forced labour, child labour, human trafficking, and ethical business practices.
52.2 Supply Chain Expectations
The customer shall take reasonable steps to ensure that such practices do not occur within its operations or supply chains.
52.3 Cooperation
The customer shall provide reasonable assistance where compliance enquiries arise in relation to this clause.
53. Environmental Compliance
53.1 Legal Compliance
The customer shall comply with all applicable environmental legislation and regulatory requirements relating to the goods.
53.2 Environmental Investigations
Fast Freight Forward may take reasonable action to investigate environmental concerns affecting goods, premises, equipment, vehicles, operations, or personnel.
53.3 Mitigation
Where reasonably necessary, Fast Freight Forward may take action to prevent, minimise, contain, mitigate, or respond to environmental risks associated with the goods.
PART J – Data Protection and Confidentiality
54. Confidential Information
54.1 Confidentiality Obligation
Each party shall keep confidential all non-public commercial, financial, operational, technical, and business information obtained from the other party.
54.2 Permitted Disclosure
Confidential information may be disclosed:
A) where required by law;
B) pursuant to a court order;
C) to professional advisers;
D) to auditors;
E) to insurers;
F) to service providers engaged in connection with the services.
54.3 Survival
Confidentiality obligations shall survive termination of the contract.
55. Data Protection
55.1 Compliance
Each party shall comply with all applicable data protection and privacy legislation, including:
A) UK GDPR;
B) the data protection act 2018;
C) the privacy and electronic communications regulations;
D) any replacement legislation.
55.2 Processing Activities
Fast Freight Forward may process personal data where reasonably required for:
A) service administration;
B) operational management;
C) customer support;
D) billing;
E) compliance activities;
F) legal obligations;
G) business continuity purposes.
55.3 Data Sharing
Personal data may be shared where reasonably necessary with:
A) subcontractors;
B) carriers;
C) warehouse operators;
D) professional advisers;
E) insurers;
F) regulatory authorities;
G) governmental bodies.
55.4 Retention
Personal data may be retained for such period as is reasonably necessary for legal, regulatory, contractual, operational, evidential, or business purposes.
56. Cyber Security
56.1 Security Measures
Fast Freight Forward shall maintain reasonable technical and organisational measures designed to protect systems, networks, and data.
56.2 Operational Resilience
Fast Freight Forward may implement security controls, monitoring systems, authentication measures, access restrictions, business continuity procedures, and incident response processes.
56.3 Security Incidents
The customer shall promptly notify Fast Freight Forward of any suspected cyber incident, unauthorised access, data compromise, or security breach relevant to the services.
56.4 System Availability
Fast Freight Forward does not guarantee uninterrupted operation of any website, customer portal, API, software platform, application, integration, network, or technology system.
PART K – Subcontractors, Owner-Drivers
AND CARRIERS
57. APPOINTMENT OF SUBCONTRACTORS
57.1 Operational Authority
Fast Freight Forward may engage subcontractors, owner-drivers, franchisees, courier companies, carriers, warehouse operators, fulfilment providers, logistics partners, and other service providers to perform all or any part of the Services.
57.2 No Customer Approval Required
Unless expressly agreed in writing, Fast Freight Forward shall not require the Customer's approval before appointing, replacing, or removing any subcontractor.
57.3 Method of Performance
Fast Freight Forward shall determine the manner in which the Services are performed and may allocate work to any approved subcontractor or carrier within its network.
58. STATUS OF SUBCONTRACTORS
58.1 Independent Contractor Status
Subcontractors, owner-drivers, carriers, franchisees, and service providers engaged by Fast Freight Forward shall act as independent contractors acting for Fast Freight Forward and shall not be deemed employees, partners, agents, joint venturers, or representatives of the Customer.
58.2 No Employment Relationship
Nothing in these Terms and Conditions shall create any employment relationship between Fast Freight Forward and any subcontractor, owner-driver, carrier, or service provider.
58.3 Authority Restrictions
No subcontractor, owner-driver, carrier, franchisee, or service provider shall have authority to bind Fast Freight Forward to any contract, representation, variation, settlement, waiver, credit arrangement, or obligation unless expressly authorised in writing by a Director of Fast Freight Forward.
BENEFIT OF CONTRACTUAL PROTECTIONS
59.1 Extended Protection
Every subcontractor, owner-driver, carrier, warehouse operator, fulfilment provider, franchisee, employee, officer, representative, and agent engaged by Fast Freight Forward shall be entitled to the benefit of every exclusion, defence, limitation, indemnity, exemption, protection, right, and remedy available to Fast Freight Forward under these Terms and Conditions.
59.2 Himalaya Clause
Fast Freight Forward enters into these Terms and Conditions on its own behalf and also as trustee and agent for the persons referred to in Clause 59.1, who may rely upon and enforce the relevant provisions to the fullest extent permitted by law.
59.3 No Direct Claims
Any subcontractor shall have the benefit of all exclusions, limitations, defences and protections available to Fast Freight Forward.
59.4 Exclusive Remedy
The Customer's sole contractual remedy in respect of the Services shall be against Fast Freight Forward and shall remain subject to the limitations and exclusions contained within these Terms and Conditions.
60. CUSTOMER NON-SOLICITATION
60.1 Protection of Business Relationships
The Customer acknowledges that Fast Freight Forward has invested substantial time, resources, goodwill, expertise, and commercial effort in developing its subcontractor network and customer relationships.
60.2 Non-Circumvention
The Customer shall not directly or indirectly seek to engage, employ, contract with, solicit, divert, introduce, utilise, or otherwise obtain services from any subcontractor, owner-driver, carrier, warehouse operator, fulfilment provider, franchisee, employee, or service provider introduced by Fast Freight Forward.
60.3 Restricted Period
Clause 60.2 shall apply during the provision of the Services and for a period of twelve (12) months following completion or termination of the last Service provided by Fast Freight Forward.
60.4 Injunctive Relief
The Customer acknowledges that any breach of this Clause may cause irreparable harm to Fast Freight Forward and that Fast Freight Forward shall be entitled to seek injunctive relief, specific performance, damages, or any other remedy available at law.
61. SUBCONTRACTOR COMMUNICATIONS
61.1 Operational Communications
Customers may communicate with subcontractors, drivers, and carriers regarding operational matters relating to collection, delivery, access, site conditions, and shipment status.
61.2 Contractual Matters
No communication with any subcontractor, owner-driver, carrier, warehouse operator, or franchisee shall amend, vary, waive, replace, or override these Terms and Conditions.
61.3 Binding Authority
Only a Director of Fast Freight Forward may approve any contractual amendment, variation, settlement, credit arrangement, liability acceptance, or waiver.
61.4 Non-Solicitation and Non-Circumvention
Any subcontractor, carrier, driver, agent, franchisee, warehouse operator, fulfilment provider, or other service provider engaged by Fast Freight Forward shall not, directly or indirectly, solicit, approach, market to, quote for, contract with, invoice, accept work from, or provide services to any customer introduced by or serviced on behalf of Fast Freight Forward without Fast Freight Forward's prior written consent.
61.5 Restriction Period
The restriction contained in clause 61.4 shall apply during the provision of the services and for a period of twenty-four (24) months following the later of the completion of the last service performed or the termination of the subcontractor's engagement with Fast Freight Forward.
61.6 Remedies
Any breach of clauses 61.4 or 61.5 shall constitute a material breach of contract, and Fast Freight Forward shall be entitled to seek injunctive relief, damages, recovery of profits, legal costs, and any other remedies available at law.
62. SUBCONTRACTOR COMPLIANCE REQUIREMENTS
62.1 Compliance Standards
Fast Freight Forward may require subcontractors, carriers, owner-drivers, warehouse operators, fulfilment providers, and franchisees to comply with operational standards, policies, procedures, quality requirements, health and safety requirements, security protocols,
compliance requirements, and customer service standards established by Fast Freight Forward and ISO:9001.
62.2 Audit Rights
Fast Freight Forward may monitor, assess, audit, inspect, or review the performance of any subcontractor engaged in the provision of Services.
62.3 Corrective Action
Fast Freight Forward may suspend, restrict, remove, replace, or terminate any subcontractor from its network where operational, compliance, safety, performance, or reputational concerns arise.
62.4 Driver and Vehicle Substitution
Where Fast Freight Forward has provided, submitted, approved, or communicated driver details, identification details, vehicle details, registration numbers, security information, or access credentials to any collection point, delivery location, customer site, warehouse, port, airport, secure facility, or third party, the subcontractor shall not substitute, replace, change, or alter the allocated driver or vehicle without the prior written approval of Fast Freight Forward.
62.5 Notification Requirement
If the allocated driver or vehicle becomes unavailable for any reason, the subcontractor shall immediately notify Fast Freight Forward and shall not deploy any replacement driver or vehicle until authorised by Fast Freight Forward. Fast Freight Forward reserves the right to reject any proposed replacement at its sole discretion.
62.6 Liability for Unauthorised Changes
Any unauthorised change of driver or vehicle may be treated as a material breach of contract. The subcontractor shall be liable for all resulting losses, delays, failed collections, refused deliveries, access refusals, penalties, storage charges, security breaches, customer claims, and associated costs arising from such unauthorised change.
63. CONFIDENTIALITY AND CUSTOMER PROTECTION
63.1 Confidential Information
Information relating to Customers, pricing, rates, routes, suppliers, subcontractors, operational procedures, technology systems, commercial arrangements, and business methods shall be treated as confidential information.
63.2 Non-Disclosure
Subcontractors, owner-drivers, carriers, and service providers shall not disclose confidential information except where necessary for the performance of Services or where required by law.
63.3 Customer Ownership
All customer relationships, customer data, pricing arrangements, commercial information, goodwill, and business opportunities arising from Services arranged through Fast Freight Forward shall remain the exclusive property of Fast Freight Forward.
64. SURVIVAL
64.1 Continuing Effect
Clauses relating to confidentiality, non-solicitation, indemnities, liability protections, payment obligations, recovery rights, and dispute resolution shall survive termination or completion of the Services.
64.2 Preservation of Rights
Termination of any Service shall not affect any accrued rights, remedies, liabilities, obligations, or causes of action existing at the date of termination.
PART L – General Legal Provisions
65. Force Majeure
65.1 Relief from Performance
Fast Freight Forward shall not be liable for any delay, interruption, failure, increased cost, or inability to perform any obligation arising from a force majeure event.
65.2 Suspension of Obligations
Where a force majeure event occurs, Fast Freight Forward may suspend, modify, delay, reroute, postpone, or cancel affected services without liability.
65.3 Continuing Costs
The customer shall remain responsible for any reasonable costs incurred by Fast Freight Forward arising directly from a force majeure event.
65.4 Termination
Where a force majeure event continues for more than thirty (30) consecutive days, Fast Freight Forward may terminate the affected services by written notice without liability.
66. Assignment
66.1 Assignment by Fast Freight Forward
Fast Freight Forward may assign, transfer, novate, charge, subcontract, or otherwise deal with any of its rights or obligations without the customer's consent.
66.2 Assignment by Customer
The customer may not assign, transfer, novate, charge, or otherwise dispose of any rights or obligations under the contract without the prior written consent of Fast Freight Forward.
67. Notices
67.1 Form of Notice
Any notice required under the contract shall be given in writing.
67.2 Permitted Methods
Notices may be delivered by:
A) email;
B) customer portal;
C) electronic signature platform;
D) first-class post;
E) recorded delivery service; or
F) courier service.
67.3 Deemed Receipt
Unless proven otherwise:
A) email shall be deemed received on the next working day following transmission;
B) electronic portal notifications shall be deemed received when made available;
C) first-class post shall be deemed received two (2) working days after posting;
D) international post shall be deemed received five (5) working days after posting.
68. Third Party Rights
68.1 Exclusion
Except where expressly stated otherwise, a person who is not a party to the contract shall have no right to enforce any provision of these terms and conditions pursuant to the contracts (rights of third parties) act 1999.
68.2 Protected Parties
Directors, officers, employees, subcontractors, agents, franchisees, warehouse operators, partner carriers, and service providers engaged by Fast Freight Forward may rely upon any
exclusion, defence, limitation, protection, indemnity, or benefit contained within these terms and conditions.
68.3 Personal Protection
No director, shareholder, officer or employee of Fast Freight Forward shall incur personal liability arising from the Contract except where liability cannot be excluded by law.
69. Entire Agreement
69.1 Entire Agreement
The contract constitutes the entire agreement between the parties relating to the services.
69.2 Supersession
The contract supersedes all prior negotiations, discussions, correspondence, representations, understandings, arrangements, and agreements relating to the same subject matter.
69.3 Non-reliance
The customer acknowledges that it has not relied upon any statement, representation, assurance, promise, forecast, estimate, or undertaking not expressly contained within the contract.
70. Severability
70.1 Validity of Remaining Provisions
If any provision of the contract is found by a court or competent authority to be invalid, unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
70.2 Modification
Where possible, any invalid provision shall be interpreted or modified to achieve the intended commercial purpose while remaining legally enforceable.
71. Waiver
71.1 No Waiver by Delay
Any failure or delay by Fast Freight Forward in exercising any right, remedy, power, or privilege shall not constitute a waiver.
71.2 Partial Exercise
Any partial exercise of a right shall not prevent any further exercise of that right or any other right.
71.3 Written Waiver
No waiver shall be effective unless expressly confirmed in writing by a director of Fast Freight Forward.
72. Variation
72.1 Amendments
No variation of the contract shall be effective unless made in writing and authorised by a director of Fast Freight Forward.
72.2 Updated Terms
Fast Freight Forward may amend these terms and conditions from time to time.
72.3 Future Services
Any amended version shall apply to future quotations, bookings, instructions, and services following publication or notification.
73. Governing Law and Jurisdiction
73.1 Governing Law
The contract and any dispute or claim arising from or connected with it, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws of England and Wales.
73.2 Exclusive Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction to determine any dispute, claim, action, or proceeding arising out of or in connection with the contract.
73.3 Recovery of Legal Costs
Fast Freight Forward shall be entitled to recover all reasonable legal costs, enforcement costs and collection costs to the fullest extent permitted by law in connection with the enforcement of its rights.
73.4 Mediation
Before commencing legal claim or court proceedings, the parties shall attempt in good faith to resolve disputes through negotiation and mediation.